Your front desk is at lunch. The $850 new patient is calling now.
Recare Desk answers. A front office built for private practices: every new-patient call answered, hygiene cancellations refilled, overdue recare patients rebooked, every review answered with your approval.
Tell us your most dreaded task
treatment plans
smiles
diagnosticsPractice owners tell us the same three things
Calls spike at lunch, exactly when the desk is short-staffed.
30 to 40 percent of practice calls go unanswered. Each new patient is worth about $850 in year one and $6,700 to $10,000 over a lifetime. They book whoever picks up.
The hygiene chair sat open from 2 to 4 again.
An empty chair costs $150 to $250 an hour. Two open slots a day is $66,000 a year in production that never happened.
Overdue recare patients just disappear.
Six-month patients quietly lapse. And 1 in 2 prospective patients avoid a practice with unanswered negative reviews. Silence costs twice.
Your next patient googles at lunch and aches after hours
They find you on Google Maps, their PPO directory, Yelp, even Nextdoor threads. Calls peak 12 to 2pm when the desk is thinnest, and the emergencies ring right after close. The practice that answers wins the patient, and the lifetime of cleanings after.
Three quiet helpers for the front desk
Missed Patient Recovery
Lunch-rush and after-hours calls answered instantly, the new patient booked before they try the next practice on the map.
Empty Chair Rescue
A late cancellation automatically offers the slot to your short-notice list. Chair time stays production time.
Continuing Care Reactivation
Overdue 6-month patients get a gentle nudge in your practice's voice, and the schedule quietly refills itself.
Tell us the one task you dread every week.
If we can't automate it, the coffee's on us. 15 minutes, no deck, no jargon.